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Aquatic Classes and Programs online

As part of our commitment to providing our members with a pleasant customer service and registration experience, we offer our easy-to-use, convenient web-based system that will enable you to safely and securely:

• Search and register for classes and programs.
• Manage and update your account online from the comfort of your home or mobile device (for name, address, credit card changes, billing information, scheduling payments, and viewing payment history, etc.)
• Print receipts for programs, classes, and other purchases.

How to Create an Online Account for Session Registration

• You must have a current YWCA membership and all information (including birth date) must be accurate for successful online registration.
• EXISTING USERS: Every existing member must update their online account information. Your online account will be then immediately available. Please follow these steps:
  • Click here to begin the process.
  • In the box that says “I want to set up online access for my account”, click on “Find Account”
  • To find your account, enter your member information (last name, birthday, and zip code OR an email address) and then click “Submit“. If an email address is associated with your account, that email will be sent a reset/change password message. If no email address is associated with your account, please follow the NEW USERS directions below.
  • Once you have changed your password, please return to the Login screen and sign into your account using your email address and NEW password.
• NEW USERS: Every membership unit must set up and activate an online account in order to register for programs. If you do not have an account, this process is simple and should take about five minutes. Your online account will be then immediately available. Please follow these steps:
  • Click here to begin the process.
  • In the box that says “I don’t have an account but I want to create one“, enter your member information (last name, birthday, and zip code OR an email address) and then click “Submit”
  • Once you have created your account, please return to the Login screen and sign into your account using your email address and password.
• Congratulations, you have now set up and activated your online account. You will now be able to browse and register for programs.

Please make sure that your web browser is updated. Google Chrome, Internet Explorer 9, and Firefox web browsers allow for a smooth online registration experience. Older versions of the Safari browser (for Mac) will need to be updated.

If you are unable to set up your online account or have never registered online before, please call the Membership Office at 201-201-373-2907 or send us an email to: ywmembers@ywcannj.org. Our membership department will help you create your online account.

by phone

Call 201-373-2907 Monday through Friday from 8:30 a.m. to 5:00 p.m.  Have your class code(s), YWCA membership card and credit card ready.

• VISA, MasterCard and American Express are accepted.
• All participants must be current YWCA members throughout the duration of a course unless otherwise noted.
• Changes may be made to class offerings; we apologize for any inconvenience.
• All prices are subject to change.

Membership:

• Membership fees and/or registration fees are non-refundable and non-transferable.

• All rates are subject to change without notice.

• In order to maintain the proper structure of our programs, makeup classes are not available under any circumstances.

• Membership dues may be placed on hold for medical reasons accompanied by a physician’s note. All memberships must be active without holds in order to participate in our programs.

Credit/Refund Policies:

• All programs are subject to be canceled and/or combined during any session. If the YWCA needs to cancel and/or combine a class a partial refund or voucher may be granted upon approval of the Membership manager.

• All vouchers granted may be redeemed up to 1 year from the issued date. All vouchers are non-transferable.

• All program cancellations by members done at least one week prior to the start of the session will receive a full refund or voucher. There will be no refunds/vouchers after the start of the session unless a physician’s note is issued stating a member is not allowed to swim.

• A $25 fee is applied to all returned checks.

Transfers:

• In order to insure the quality of our program transfers can only be made from one class to another during the first two weeks of the session without an applicable transfer fee. Any transfers during the third week of a session will be allowed with a $50 transfer fee. All transfers are approved and processed through the membership department and no other arrangement outside of the membership department will be honored.

Family Memberships:

• All family memberships may include up to two adults and any dependent children up to age 18 and students living at home up to age 22 with proof of residence and school schedule.

Monthly Drafts:

• All membership dues deducted on a monthly basis may not be canceled within the first 6 months.

Absence:

• Credits/refunds will not be given for absences.

Dressing:

• Use the appropriate locker rooms or barrier-free dressing areas. Changing in the restrooms is prohibited.

Emergency Building Evacuation:

• Complete building evacuation is required in case of fire drill or emergency.

Financial Aid:

• Financial assistance is available. Please contact the YWCA Membership Department for information and applications.

Late Pickup:

• Due to the short length of preschool and children’s classes, parents/guardians must remain at the facility for the duration of the class. Any child not met at the end of class will remain with the instructor or authorized personnel as every effort is made to reach the parent or caregiver. The YWCA is required by law to contact DCPP (Division of Child Protection & Permanency) for any child not picked up within one hour after class ends. If you have a child in our Before & After School Programs or Camps, please refer to the Parent’s Handbook.

Medical Hold:

• Members who wish to place a hold on a membership for medical reasons must provide a doctor’s note at the time of injury or medical occurrence. To restart a membership, the YWCA Membership Department must be contacted prior to the expiration date. No credits will be given after a membership has expired.

Parking:

• Private parking is available only while using YWCA facilities (State Statute 39:4-56:6).

Showering:

• NJ-state law requires all swimmers to shower prior to entering pool.

Supervision for Children (under age 12):

• Parent/guardian supervision is required at all times. Non-compliance: Child will not be permitted to participate in class.

Waiting Lists:

• Class sizes are limited. If a class is full, you will be added to the waiting list and contacted by a program representative if space becomes available.